Shipping
Orders ship Monday-Friday. Free ground shipping within the Continental United States applies to all orders over $97 to a commercial address. If you checkout using a residential shipping address, we may contact you to charge the residential shipping separately before processing your order.
Express shipping is available for an additional charge. Call for best express rates. Orders placed over the weekend will ship Monday. FroCup reserves the right to ship via LTL on a pallet. Transit and delivery times are not guaranteed. Order in advance and keep an emergency stock in case of delays. Additional charges may be incurred if consignee is unavailable when delivery is attempted.
Free shipping to Hawaii for orders of base mix over $2500. Free shipping to Hawaii does not apply to cups.
International Orders
All international orders should be placed directly with Nanci’s by emailing info@nancis.com or by phone at 480-834-4290. Pricing and terms on FroCup.com do not apply to international orders.
Return Policy
All sales are final. No refunds are available. We encourage ordering samples of mixes and flavorings before placing large orders. If there is a problem with your order such as damaged items or incorrect products, please contact us immediately. Flavor samples are available for a small fee by contacting Nanci’s directly on our Contact Us page or by phone at 800-788-0808.
Privacy Policy
Read our Privacy Policy.